1. Contact us: Tell us your details and reason for return
2. Pack your item(s) for return including:
Original labels and tags
Items cannot be exchanged via post. You must apply for a refund and return the items at your own expense. But if you really want another item, we recommend you place a second order to make sure you don't miss out.
Processing • Once received, we’ll process the refund and notify you via email. • The refund will appear in your bank account within 3 – 5 business days from the date of processing (depending on your bank). • If the item returned does not meet our Returns and Exchange Policy, we will contact you and your order will be sent back to you.
You are responsible for any costs associated with returning the item to us including any currency conversion and/or local or international taxes but this is pretty rare.
Shipping costs can’t be refunded if there are other items listed on the original invoice that you aren't returning.